Create stellar customer engagements with Chatbots
Empower your workforce to focus better on intellectual responsibilities by allowing chatbots to take on simpler tasks
More and more industries are recognizing the efficiency of chatbots and their limitless possibilities. QuickReach commits to work with you step-by-step in exploring chatbots as a tool towards simplifying processes and improving customer engagement.
Automate Conversations and Transactions Through Chatbots
Chatbots allow you to be actively interact with customers wherever they may be at any time of the day be it in social media or your mobile application
Be available 24/7
Regardless of time and the volume of people contacting you, chatbots can simultaneously respond instantly
Provide 100% customer satisfaction
Program your chatbot to treat customers in the most polite and perfect way that is true to your brand and quality of service
Do more in less time
Chatbots now help automate tasks which are to be done frequently and at the right time that save time and allows staff to focus on higher-value tasks
Chatbots simulate conversations using Artificial Intelligence (AI). Poised to change how brands interact with consumers, as well as the way products are designed and launched, using chatbots for businesses now means responding to customers faster than competitors, saving on administrative costs, and exponentially improving customer engagement.
Chatbot Business Applications
Use chatbots to your advantage to deliver content without taking longer response time. While your employees productivity are limited only to office hours, chatbots can work for you around the clock and even collect data from each customer interaction.
Have 24/7 customer support
Simultaneously create proactive interactions among your current and prospect customers through chatbots especially in assisting them with their questions about your products and services.
Upgrade eCommerce experiences
Apart from making it easier to get service and product information from you, chatbots may also be programmed to let customers know about your latest discounts and promotions and suggest product pages, images, blog entries, and video tutorials related to their searches and inquiries that does not only raise brand awareness but may lead to more sales.
Redefine employee relations
Empower your departments, such as HR, Finance or IT, to connect with your employees efficiently whether it’s about enrolling in benefits, discussing reimbursement policies, or completing training. Chatbots can help departments accommodate high-volume requests and assist employees whenever needed.
QuickReach is a low-code process automation platform that delivers fully-automated, always-on, and integrated digital solutions by combining the best of workflow software, low-code development, and robotic process automation (RPA).
QuickReach is a product wholly-owned and developed by BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is on a path to be a global leader in technology. Drawing from 18 years of building commercial software for independent software vendors from all over the world, as well as a decade of developing its own startups, BlastAsia seeks to help enterprises from different industries fully realize the benefits of digital transformation through the QuickReach platform.
BlastAsia is certified in Quality Management Systems (QMS) ISO 9001:2015, and in Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Outsourced Product Development, Research, and Development, and Software Quality Testing. BlastAsia is also a Microsoft Gold Partner for Application Development and Cloud Platform and an IBM Business Partner.