ENERGY & UTILITY CUSTOMER SELF-SERVICE
MEET CUSTOMER EXPECTATIONS WITH STELLAR SERVICES
Improve customer service and boost satisfaction with business process automation for energy retailers and utilities
QuickReach helps your utility company ensure improved efficiency, accuracy, and responsiveness that delight your consumers
-
Easy customer interaction via web widget, mobile, or chat bot
-
Higher productivity among employee
-
Faster processing of inquiries and requests
-
Better request visibility & management
-
Simple integration with existing systems
QuickReach helps streamline your utility company’s operations by letting you freely design, automate, and integrate workflows across the entire customer journey. You can even use any from our free workflow templates to roll out your digital process in minutes.
Build better customer relations with better process management
Digitally transform your utility operations
What’s Inside QuickReach?
QuickReach provides low-code development, workflow, and AI tools that digitize, integrate, and automate business processes
Customer Self-Service Interfaces
In addition to your digital workflows, provide your customers with easy access to self-service solutions that enable engagement and productivity anytime and anywhere
Mobile App
Let customers monitor and track requests using your very own mobile app
Web Widget
Embed your ow widget on website or web app for quick access
Chatbot
Empower customers to get in touch with you through chat 24/7
Fields | Validation | Reference
Dynamic Forms
Easily create a custom form that go with each process
Actors | Workflow | Users
Configurable Processes
Design processes and assign roles of each teammate
Integration | Logic | Actions
Automation Designer
Set logic rules that will automate actions and integration
Charts | Graphs | Tables
Report Builder
Choose from a range of data visualization components
Tasks | Reports | Alert
Personalized Dashboard
Instantly see the matters most important to you
Apps | Chat Bot | Widgets
Customer Self-Service
Provide customers convenient, 24/7 self-service solutions
User interface for QuickReach form set up for business process automation using low-code platform
User interface for mapping processes for business process automation using low-code platform
User interface automation settings for reimbursement request process design using low-code platform
User interface for QuickReach form set up for business process automation using low-code platform
Other Processes You Can Automate
Easily automate your most fundamental business process and boost efficiency and productivity in the workplace
HR
Do away with paper forms and manage various HR processes digitally to save on time and costs
FINANCE
Improve efficiency and accuracy within finance departments by digitizing payments, approvals and more
SALES
Enables sales teams to process requests and applications easier to focus more on new business
RESOURCES
Business Process Automation Essentials
Roll out much faster than building solutions from scratch
DX Report:
Real Estate Industry
Integrate with your existing systems to extend and expand their value
IT/CYBERSECURITY
Streamline IT/Cybersecurity operations by automating IT helpdesk activities as well as data privacy reporting & incident response
