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FAIR USAGE LIMITS
Max Limit
Ticket Creation*
+5,000/ user/ year
Files Storage Limit*
+5 GB / user (at any point)
*Ticket Creation and File Upload limits - usage limits are cumulative and will be counted against the entire user instance rather than a per user basis.
*Ticket Creation – Fair usage limits only count against the number of tickets created; any manual record updates will not be counted against the ticket creation allocated to each instance.
Last updated: July 14, 2022
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