BUSINESS PROCESS AUTOMATION RESOURCES
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FAQ
01
What is intelligent process automation?
Intelligent Process Automation (IPA) is the collection of technologies that come together to manage, automate and integrate digital processes. These solutions seek to replicate existing processes in a digital format, automate processes that don’t require human intervention, and ultimately enable 24/7 self-service access to both employees and customers.
The key technologies/features in an intelligent process automation platform include: a workflow designer/builder, business rule-based automation settings, work management tools (task list/task board), and integration options (via API or RPA).
It also includes more advanced tools such as IoT and cognitive add-ons like image-to-text processing.
Such platforms enable business users to configure forms, processes, reference data tables, and reports without writing a line of code, making it low-code or no-code. They offer an affordable, agile, and fast way to roll out digital solutions in a company.