Fully automate and integrate field services and provide customers with easy-access to maintenance services and repairs
Increased revenues
Add online channels for customers to avail of services anytime
Faster, more efficient field service operations
Fast-track key activities such as repair requesting or dispatching of field officers
Ensure repeat transactions
Build trust through transparent service request status
Key Features
Shift your entire operations online through paperless workflows powered by automation & integration
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Inquiry Management
Enable customers to submit inquiries via web or even mobile and accommodate them anytime of the day via convenient ticket management and task assignment
Client Intake
Make your client intake paperless. With digital forms and workflows, there’s no more lengthy paperwork or waiting time to get your clients on board
Request Filing
Make it easy for customers to process requests instantly for repairs or equipment ordering. Build your own form for every type of request that automatically triggers the process once submitted
Repair and Maintenance by Operations Team
Digitize repair and maintenance reporting via digital forms that field officers fill to document findings or automatically request for equipment for possible repairs
Invoice Issuance
Automatically provide clients with invoices upon repair completion. This helps streamline your accounts receivable management and boost collections
Periodic Maintenance
With rule-based automation, have an advanced scheduling system for regular maintenance checks to be done among clientele
Introductory Price: License
STARTER PACK
Standard License;
Ideal for Internal Teams Members
STARTS AT
$50/month
ANNUAL BILLING
Standard License For the first 5 Users
($10 per month per Additional User)
Monthly Billing also Available
FEATURES
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Shared cloud hosting with dedicated database
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Access to unlimited number of processes
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Inclusive of process design, work management, and reports modules
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Inclusive of QuickReach web app and mobile app
SERVICES
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Knowledge base Access
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Chat Support & Ticketing
STARTER PACK +
Standard License;
Ideal for Internal Teams Members
STARTS AT
$200/month
ANNUAL BILLING
Standard License For 20 Users
($10 per month per Additional User)
Monthly Billing also Available
FEATURES
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Everything included in Starter Pack
SERVICES
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Everything included in Starter Pack
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4 hours of premium services worth $200
LIMITED LICENSE
Public Access License;
Ideal for customers & 3rd-party partners
STARTS AT
$250/2500 requests
SINGLE UPRONT PAYMENT
2,500 requests/ form submissions valid for 12 months. Additional blocks can be purchased as required.
FEATURES
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Inclusive of web widget with login
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Access to unlimited number of process forms
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Inclusive of status updates