QuickReach launches integrated digital workflow
Updated: Dec 9, 2019
Agile digital transformation platform QuickReach relaunches as a new integrated digital workflow solution on September 1, 2019. QuickReach helps organizations digitally transform their operations by seamlessly bridging processes with existing systems and ultimately make workdays delightful for everyone at the office.
What is an Integrated Digital Workflow?
Most organizations have already invested in core systems - whether it’s an ERP system, or a CRM, or an HRIS – to bring information and processes together. However, customizing these systems to match existing processes as well as extending/upgrading them is expensive, time-consuming, and difficult.
An integrated digital workflow seeks to help that by enabling organizations to easily design their own processes, manage these processes over a web browser or mobile app interface, and connect them with existing systems so data flows freely across the organization.
Some of the benefits of having an integrated digital workflow include:
- Improved visibility on operations by having relevant management data readily available
- Streamlined processes that enhance data accuracy within departments and throughout the organization
- Fewer repetitive, time-consuming, & non-value adding tasks
- Lessened endless email threads, Excel files, and paper forms
What kinds of processes can you automate using QuickReach?
QuickReach's Experience Designer feature consists of dynamic forms, configurable processes, customizable data tables, and editable reports where process management professionals can create any kind of digital workflow on a web browser.
In order to roll out digital workflows much faster, QuickReach also offers free templates that cover standard processes in Finance, Human Resource Management, Sales, and Operations. These templates include employee reimbursements, IT support tickets, training requests, and sales discount approvals.
How does QuickReach work?
Let’s say you want to automate leave requests. The diagram below illustrates how different people in your organization will use QuickReach:
Employees and their Supervisors use the QuickReach Mobile App to file or approve the request respectively. Meanwhile, the HR Manager manages the SLA of this workflow using the QuickReach Web App. Information such as leave balance can either come from your existing HRIS (done through API integration) or reference tables that is setup for the leave request workflow.
How does QuickReach fit into my organization?
QuickReach serves as a digital layer on top of core systems to thread together seamless digital interactions.
What are the different roles in QuickReach?
There are five different roles for each workflow made in QuickReach:
1. Employee: Initiates the workflow by filing requests. They also see status updates, and chat with their supervisor using the QuickReach Mobile App
2. Approver: Works on approval items and chats with employees using the QuickReach Mobile App
3. Manager: Oversees the entire workflow and monitors SLA using the Process Board (Web App)
4. Contributor: Addresses tickets assigned to them, such as attaching files, in the Work Board (Web App)
Editor: Manages each workflow using the Experience Designer (Web App)
Closed Beta Period
Between September 1 to November 30, you can sign up for QuickReach and use it for FREE. In return, would appreciate getting feedback on the product by emailing firstname.lastname@example.org. The introductory subscription rate after the Closed Beta Period is $149/month for the first 20 users and $5/month for every additional user.