Digitally transform various G2C and G2B services to adopt to the new normal of providing public service online
Empowered Constituents
Enable constituents to avail of free and paid public services in the convenience of their homes
Empowered Employees
Provide employees with easy-to-use tools to manage public services and improve overall performance
Connected Processes & Systems
Easily stitch together digital workflows with existing third-party systems
How QuickReach Works
CONSTITUENTS
(via a mobile app)
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File a service request
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Submit/receive file attachments
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Monitor status of request
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Pay for service (if applicable)
EMPLOYEES
(via a web browser/mobile app)
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Manage service requests using configurable workflows
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Monitor team member activity
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Connect workflows with existing systems
Appointments
Allow constituents to book for an online meeting with the corresponding member of your office
Field Services
Let constituents file a service request that will go to the right people who will fulfill the request
Document Applications
Provide constituents the ability to apply for documents that will be sent via email or delivered via courier
STARTER PACK
Standard License;
Ideal for Internal Teams Members
STARTS AT
$50/month
ANNUAL BILLING
Standard License For the first 5 Users
($10 per month per Additional User)
Monthly Billing also Available
FEATURES
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Shared cloud hosting with dedicated database
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Access to unlimited number of processes
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Inclusive of process design, work management, and reports modules
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Inclusive of QuickReach web app and mobile app
SERVICES
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Knowledge base Access
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Chat Support & Ticketing
STARTER PACK +
Standard License;
Ideal for Internal Teams Members
STARTS AT
$200/month
ANNUAL BILLING
Standard License For 20 Users
($10 per month per Additional User)
Monthly Billing also Available
FEATURES
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Everything included in Starter Pack
SERVICES
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Everything included in Starter Pack
-
4 hours of premium services worth $200
LIMITED LICENSE
Public Access License;
Ideal for customers & 3rd-party partners
STARTS AT
$250/2500 requests
SINGLE UPRONT PAYMENT
2,500 requests/ form submissions valid for 12 months. Additional blocks can be purchased as required.
FEATURES
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Inclusive of web widget with login
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Access to unlimited number of process forms
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Inclusive of status updates
PREMIUM SUPPORT SERVICES
User Training &
Product Support
Integration &
Data Migration
Online Storefront Configuration &
Cloud Hosting Setup
CUSTOM FRONT-END DEVELOPMENT
Architecture
UI/UX Design
Mobile/Web Development
QA & VAPT